• K9 DogHealth - Immune boosting, cartilage strengthening products for dogs.

Terms of delivery

Delivery by DPD courier service

Delivery by courier can be an advantage if the delivery is urgent, as the delivery is more secure and in the event of a failed delivery, a new delivery date can be negotiated by phone. On the day of delivery, the courier company sends a notification by email about the expected delivery time.
Please enter a delivery address where you can pick up the package between 8 a.m. and 5 p.m. on weekdays, the courier will only deliver at this time!
We have 3 shipping zone: Zone 01: €24, Zone 02: €31, Zone 03: €40

Shipping fees:

  • Austria: €24, 2-3 days
  • Slovakia: €24, 2-3 days
  • Czech Republic: €24, 3-4 days
  • Poland: €24, 3-4 days
  • Romania: €31, 2-3 days
  • Croatia: €31, 2-3 days
  • Slovenia: €31, 2-3 days
  • Netherland: €31, 4-5 days
  • Belgium: €31, 4-5 days
  • France: €40, 4-5 days
  • Bulgaria: €40, 3-4 days
  • Italy: €40, 3-4 days
  • Denmark: €40, 4-5 days
  • Sweden: €40, 5-6 days
  • Luxembourg: €40, 4-6 days

Please sign the delivery receipt only if you have checked your package item by item, because we cannot accept complaints about deficiencies after delivery. If the fulfillment of the order runs into any obstacles, we will notify you immediately at the contact information provided and discuss the next steps with you. 

We will do our best to deliver the products to you as soon as possible, however, we cannot accept complaints due to delays or faulty performance by the courier service or the supplier.

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